iryo fares

iryo’s four fares are structured into two comfort zones – Inicial and Infinita – and each level adds more benefits as you go up: 

• Inicial: the most competitive, allowing you to travel in full comfort at the best price. Includes hand luggage and cabin luggage. 

• Inicial Superior: adds flexibility for adapting to changes typical of business travel and includes exclusive corporate benefits, such as free same-day schedule changes and access to loyalty programs. Includes hand luggage and cabin luggage, as well as the option to bring a large suitcase for an additional cost of €10. 

• Espacio Silencio (Quiet Coach): Offers the same conditions as Inicial Superior, except that access is reserved exclusively for passengers aged 13 and over. It includes specific rules of conduct designed to preserve silence and 
tranquillity. 

• Infinita: designed for those seeking greater comfort, with XL leather seats and extensive onboard services. Includes hand luggage and cabin luggage, as well as the option to bring one large suitcase at no cost with prior reservation. 

• Infinita Bistró: the most complete experience, including onboard gastronomy served directly at your seat. Includes hand luggage, cabin luggage and one large suitcase.

No. The Inicial, Inicial Superior, Espacio Silencio (Quiet Coach) and Infinita fares do not include meal service.

For all these fares, customers can add the Menú del Mercado when purchasing their ticket for an additional charge. They can also enjoy Haizea’s food and beverage offering in the Café Car or through the Trolley Service, with a wide selection of drinks, snacks and coffee.

It depends on the fare selected:

• Inicial: Change subject to a fee (€15 + any fare difference, where applicable).

• Inicial Superior, Espacio Silencio (Quiet Coach), Infinita and Infinita Bistró: Same-day departure time changes are permitted at no additional cost, subject to seat availability.

Changes must be made at least 30 minutes before the train’s departure.

It depends on the fare you selected:

• Inicial: Change subject to a fee (€15 + any fare difference).

• Inicial Superior, Espacio Silencio (Quiet Coach), Infinita and Infinita Bistró: Date changes are included, with payment of any fare difference only where applicable.

Changes must be made at least 30 minutes before train departure.

It depends on the fare chosen: 

• Inicial: non-refundable. 

• Inicial Superior, Espacio Silencio (Quiet Coach) e Infinita: 85% refundable if cancelled more than 7 days in advance, and 75% after that. 

• Infinita Bistró: refundable up to 95% if cancelled more than 7 days in advance and 90% after that, except for cancellations made less than 24 hours in advance (30% penalty).

Yes, although conditions vary according to the fare:

• Inicial: Name change fee of €40.

• Inicial Superior, Espacio Silencio (Quiet Coach) and Infinita: Name change fee of €20.

• Infinita Bistró: Name changes allowed free of charge.

It depends on the fare:

•  Inicial: No option to board another train.

• Inicial Superior, Espacio Silencio (Quiet Coach) and Infinita: You may board another train up to 2 hours after the scheduled departure time for an additional fee of €30.

• Infinita Bistró: You may board another train up to 2 hours after the scheduled departure time for an additional fee of €10.

Conditions depend on the fare:

• Inicial, Inicial Superior, Espacio Silencio (Quiet Coach) and Infinita: seat selection costs €5.

• Infinita Bistró: seat selection included at no extra cost.

Yes, pets are allowed on all iryo trains as long as they meet the established conditions.

• Pets weighing up to 10 kg must travel in a carrier with maximum dimensions of 60x35x35 cm. It cost €10 per journey for all fares except Infinita Bistró, which includes them at no extra cost.

• Traveling with larger dogs is also possible: if your dog weighs more than 10 kg, it may travel without a carrier by booking in advance at 910 150 000. The ticket for large dogs costs €40. It is essential to check the specific service conditions before traveling at the following link: Pet Travel Policy | iryo

Yes, pets are allowed on all iryo trains as long as they meet the established conditions.

• Pets weighing up to 10 kg must travel in a carrier with maximum dimensions of 60x35x35 cm. It cost €10 per journey for all fares except Infinita Bistró, which includes them at no extra cost.

• Traveling with larger dogs is also possible: if your dog weighs more than 10 kg, it may travel without a carrier by booking in advance at 910 150 000. The ticket for large dogs costs €40. It is essential to check the specific service conditions before traveling at the following link: Pet Travel Policy | iryo

<p>In that case, you must pay the corresponding supplement of €40. If the suitcase largely exceeds the permitted limits, it may not be allowed onboard for safety and space reasons.</p>
 

The Quiet Coach is a new area on our trains designed to guarantee maximum rest, relaxation and concentration during your journey. It is located in coach number 8 of our fleet.

This new option will be available for travel from 15 June 2026 on all high-speed routes and destinations operated by iryo, for both leisure and business trips.

Booking can be done easily through all of iryo’s usual sales channels: website, official app and other authorised channels. During the purchase process, it will appear identified as the Quiet Coach fare, maintaining the same features as the Inicial Superior fare, except for the access conditions.

No. In order to preserve the atmosphere of silence and concentration that characterises this space, access is reserved exclusively for adults. For this reason, children under 13 years old and babies are not allowed. Nor is the sale of train tickets for groups enabled, and pets may not access the coach.

Yes. Coach 8 will be clearly identified as the Quiet Coach both outside and inside the train to make access easier.

No. Access to coach 8 is reserved exclusively for passengers with a Quiet Coach ticket.

To guarantee the comfort of all passengers, the following rules must be followed on board coach 8:

- Devices on silent mode: all electronic devices (mobile phones, tablets or computers) must remain silenced.

- No phone calls allowed: it is not permitted to make phone calls or use voice communication devices.

- Headphones required: any audio or video content must be listened to with headphones and at a moderate volume that does not disturb other passengers.

- Respect the silent environment: the general silence must be respected, avoiding noise and avoiding conversations.

Our on-board staff will ensure compliance with the rules of conduct to guarantee you a comfortable and peaceful experience during your journey. 

Yes. Quiet Coach passengers will still be able to enjoy our gastronomic offering via trolley. The mobile bar service will continue to be provided in coach 8, always respecting the atmosphere of tranquillity and rest that characterises this space.

The iryo Empresas program is aimed at large corporations and SMEs that contract a minimum volume of trips. To join, they must consult their travel agent or write to [email protected]. Once enrolled in the program, exclusive benefits apply to the fares Inicial Superior, Infinita, and Infinita Bistró, specially designed to meet the needs of corporate travel.

Companies enjoy more flexible conditions, such as free cancellations, same-day  schedule changes, or no-cost rebooking in case of missed trains. They also benefit  from free seat selection, personalized assistance, and additional perks in the Club  Yo Empresas loyalty program. 

Yes, although the fare difference must be paid if applicable.

Onboard meal service is only included in the fare Infinita Bistró, with menus and drinks served at the seat. 

For the fares Inicial, Inicial Superior, and Infinita, corporate travelers may book the Market Menu when purchasing their ticket for an additional cost or enjoy the Haizea gastronomic offer during the trip in the café area or via the Mobile Bar, with a wide selection of drinks, snacks, and coffee.

• 3% earned in iryos for every trip. 

• 30% discount on one ticket and 50% on another starting from the second year of membership. 

• Ability to redeem iryos for El Corte Inglés and Amazon gift cards or convert them into points for other loyalty programs.

Date and time changes must be managed directly with the travel agency that issued the tickets. 

In addition, companies have access to a dedicated support line, available 7 days a week, to quickly and personally resolve small adjustments such as seat or menu selection.