What is the maximum weight or number of pieces of luggage I can take on board the train?
You may take up to 3 pieces of luggage so long as they fit in the space provided without interfering with the security measures on board the train.
These 3 pieces can be:
- - 2 pieces with a maximum size of 85x55x35cm.
- - a piece of hand luggage with a maximum size of 36x27x15cm.
The total weight of the 3 pieces must not exceed 25kg.
Can I take a bicycle or electric scooter?
Each customer may take a bicycle or electric scooter so long as they are disconnected, disassembled and stored in a properly sealed bag.
Bicycles must have the pedals correctly folded and the handlebars turned at least 90 degrees. In both cases, the dimensions must not exceed 90x120x40 cm and must not be dangerous or inconvenient to other travellers.
One bicycle per coach is permitted.
The transport of bicycles and scooters is free.
The loading, custody and unloading of bicycles and scooter is the responsibility of the owner. The customer carrying a bicycle or scooter must at all times take due care to ensure the safety and comfort of other passengers, and is responsible for any damage that may be caused to the train and to third parties. The custody and guarding of these shall be the sole responsibility of their owners.
Can I bring a pushchair?
Two pushchairs per ticket are permitted on trains, with a maximum of 2 pushchairs per coach. The pushchairs must be folded and places in the dedicated space. This information must be provided during the purchase process.
Can I bring ski equipment?
Skis and ski equipment are permitted so long as they are folded and stored in the special bag for this type of equipment. The limit per person is one pair of skis and equipment for each traveller.
Can I bring boxes?
Boxes cannot be brought onto the train.
What can I not bring on board?
The carriage of packages containing hazardous materials such as: explosives, flammable, flammable, chemical or toxic, radioactive, biochemical or corrosive products is prohibited.
It is prohibited to transport weapons without the corresponding licence and documentation. Products intended for wholesale trade, narcotics and illegal substances are also prohibited.
What do I do if my luggage has disappeared?
Go to ADIF's Lost and Found, they are developing a website (as yet unfinished) to digitally locate missing objects, at any station, so that they can be checked at all locations.
What do I do if my luggage has been stolen at the station?
If the traveller is sure that their luggage has been stolen, they should go to the police station in the station (Atocha and Sants) or the closest one to report it.