1. Flechas Rojas

    Legal bases for the Promotion: “Flechas rojas”

    1.       Organizing company INTERMODALIDAD DE LEVANTE, S.A. (hereinafter, “iryo” or “the Company”), with NIF A-98728611, with business address for the purposes of this Promotion at Calle Méndez Álvaro, 56, 5th floor, 28045 Madrid.      

    2.       Purpose of the Promotion. The purpose of the "Flechas rojas" Promotion (hereinafter the "Promotion") is to encourage the customer to purchase tickets for the start of the Company's operations in the southern corridor.

    3.       Effective Date of the Promotion. This Promotion will start on 10 March, 2023 and will end on 26 March, 2023 at 23:59.                   
    iryo reserves the right to modify, cancel and/or suspend the Promotion when causes beyond the Company's control prevent the correct development of the same. In such case, this fact will be published by the same channels as the Promotion.          

    4.       Participation in the Promotion. Any end consumer may participate in the Promotion, natural or legal person who makes a purchase during the effective dates (see point 3). Participation in the Promotion will be through the iryo distribution channels "", "", call center and the offices in the stations: Casas iryo. In addition to distributors with a commercial agreement with iryo via GDS-Amadeus, consolidators, integrators and distributors with access and use through the iryo Conecta API channel.         

    5.       Promotional Period. Ticket purchases may be made using the Promotion in the period defined in point 3, whose travel period is between 31 March, 2023 and 9 December, 2023 subject to availability.

    6.       Promotional Mechanism. The Company will offer for sale 250.000 seats at €18 distributed on the following routes: Madrid-Cordoba-Seville and Madrid-Cordoba-Málaga, during the year 2023 in certain selected schedules. The purchaser, regardless of the sales channel, will have the seats available under these conditions in case of availability.

    A maximum of 9 passengers per purchase is established. Other products and complements offered by iryo are excluded from the Promotion. It is not cumulative to other promotions or commercial discounts.           

    7.       General Conditions.

    a.       In case of cancellation of the purchase, this will be subject to the cancellation conditions defined according to the fares selected in the purchase, and the refund (if applicable) of the purchase will be made through the same form of payment made during the purchase. In the case of bookings with more than one passenger, the cancellation of a passenger is allowed individually through the channels that the Company has available for this purpose.

    b.       Changes are permitted and the difference in price between the amount initially paid and the amount in effect at the time of the change must be paid (in the event that the new ticket is for a higher amount than the original). For changes to higher fares (upgrades), the difference in fare between the fare paid and the fare at the time of the upgrade must be paid. Any add-ons included in the original ticket are excluded from the fare difference. Likewise, for changes to fares lower than the reserved fare, no refund will be made in any format, and the passenger waives any claim for the remaining amount.            

    c.        In the event of a missed train, the flexibility conditions defined for each fare in the Conditions of Purchase shall apply.

    8.       Personal Data Protection.

    In accordance with current legislation on personal data protection, the processing of personal data provided by you when participating in the Promotion will be governed by the following provisions:

    ·            Controller of the treatment: Organizing company of point 1. Organizing company.

    ·            Purpose of processing: To manage the participation in the Promotion after selecting the places included in the Promotion.

    ·            Legal bases for processing: The legal bases that legitimizes iryo to process your personal data is the consent expressed when purchasing the ticket(s) included in the seats open under the conditions defined in this document.

    ·            Retention of personal data: The personal data of participants collected for the purpose of the Promotion will be retained by iryo for the time necessary to manage the Promotion. Once the Promotion has ended, the data collected for the proper running of the Promotion will be deleted from iryo's databases.

    ·            Recipients and international transfers: iryo will not communicate the personal data processed to any third party, except when it is essential for the proper functioning of the Promotion or as required by an administrative and/or judicial authority. Nor will international transfers of data to third countries be made.

    ·            Rights of the interested parties: The legislation recognizes a series of rights in relation to the processing of your personal data. Thus, you may access, rectify, delete, limit or oppose the processing of your data, request portability and withdraw the consent given by email to [email protected] or by post to Calle Mendez Álvaro 56, 5th floor, 28045, Madrid, indicating " Flechas Rojas" in the "Subject" and including your name and ID. In any case, you may also contact the AEPD through its website     

    9.       Acceptation of the terms. Participation in this Promotion implies the acceptance of these conditions in their entirety, and any manifestation in the sense of non-acceptance of the same will imply the exclusion of the participant.

    10.    Location of the Terms. The terms of the Promotion will be available at and

    11.    Applicable legislation. The law applicable to this Promotion is Spanish law.

    12.    Jurisdiction. For any divergence that may arise from the interpretation or application of these legal bases, the participants submit to the jurisdiction and competence of the courts and tribunals of the city of Madrid, without prejudice to the jurisdiction that may correspond to them by law.